To further strengthen our SyndTrak security, FIS will be rolling out a multi-factored authentication (“MFA”) login option to all SyndTrak users over the next several weeks.  MFA is a 2-step authentication mechanism used to verify a user’s login credentials using a one-time PIN which is sent via email or retrieved from an app such as Google Authenticator or Microsoft Authenticator.
Once MFA functionality is turned on, an enrollment pop-up will be presented to each user upon logging into SyndTrak.  Each user will then have the choice to enroll in MFA or to agree to an online waiver to bypass the MFA requirement.
FIS strongly recommends all customers take advantage of the enhanced security model of MFA.  FIS expects to deliver the MFA functionality on a rolling basis over the next several weeks.

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